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Shipping & Returns


Shipping Information:

We try to pick and pack your order within one working day. Once the order is packed, and funds have been transferred (It's paid for) we deliver the package to the Post Office that day. We also notify you when this happens.

Returns:

If you feel that there is something wrong with the item you purchased, please contact us first. Most of the time we can clarify things via email or over the phone. If you just decided you don't want the item, that is a decision you should make before you placed the order. If it is a price issue, we may be able to help a little on that, but we have a fairly small profit margin and you should determine pricing issues before placing an order.

If an item is determined to be defective and after approval from us it can be returned and we will replace the item with a like item. You will have to pay the shipping back to us and we will refund the shipping cost we charged you. If you select the same shipping method that we used, you will get a full refund. If the item is determined to not be defective after we receive it you will have the option of getting a refund on the purchase price of the item, less shipping or paying the return shipping costs and having the item returned to you. Items returned without proper authorization will be returned unopened and any shipping costs will be yours. We test all products before they are shipped and most of the time we can verify their functionality with the proper correspondence.

If an item is the incorrect item and after approval from us it can be returned and we
will replace the item with the proper item. You will have to pay the
shipping back to us and we will refund the shipping cost we charged you.
 If you select the same shipping method that we used, you will get a
full refund. If the item is determined to be the correct item after we
receive it you will have the option of getting a refund on the purchase
price of the item less shipping or paying the return shipping costs and
 having the item returned to you.





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